Category: Business and Management

Guidelines:
You provide advice and guidance to a team of Disability Management Advisors who manage complex case files on a regular basis and may be called upon to provide responses, results or deliverables to senior management at short notice. You will also be called upon to support regional realities while ensuring national consistency in the delivery of our services. Additionally, you provide recommendations to Senior Leadership in your region on national disability management issues that may require internal and external stakeholder collaboration. The presentation must be in PowerPoint format and must not exceed 5 slides, including title slide.
The presentation should:
· briefly outline the overall vision for the Accessibility Passport and how you will implement ;
· provide key recommendations on how to implement the change in services:
· how you plan to mobilize your regional team and establish a strategic way forward;
· how you will manage stakeholder collaboration.
The audience for this presentation is your senior leadership.
Your presentation should use business appropriate language and must be brief/succinct.
SCENARIO:
As a Portfolio Officer you provide leadership to a multi-stakeholder team of Disability Management Advisors (DMAs) to facilitate the return to the workplace for ill, injured or impaired workers. Additionally, you are responsible as a senior manager for disability management services to a region and are often called upon to advise your senior leaders on issues that arise in your geographical area. The Government of Canada has passed new legislation for Accessibility to ensure an inclusive and barrier free workplace and all federal departments are required to adopt and integrate the Government of Canada Workplace Accessibility Passport. This Passport helps federal public service employees get the tools, supports and measures they need to perform at their best and succeed in the workplace. It facilitates recruitment, retention, and career advancement for persons with disabilities. In the new
Passport, employees can document the barriers they may face at work and propose potential solutions directly with their manager. The employee and their manager collaborate to determine effective and appropriate solutions. More information on the Accessibility Passport is available at the following link:
About the Government of Canada Workplace Accessibility Passport – Canada.ca
https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/diversity-inclusion-public-service/accessibility-public-service/government-canada-workplace-accessibility-passport/about.html
Previously, your team utilized an internal case management system to record and manage case information, including accommodations. This system is only accessible by Human Resources professionals. Disability Management Advisors maintained the corporate records and led the disability management process to provide advice/guidance to employees and managers throughout the process.
The department has been instructed to improve and streamline the workplace accommodation process by integrating the Government of Canada Accessibility Passport into the accommodation process. You are asked by management to provide a 15 minute presentation on how you will implement this change and any anticipated impact to processes and your region.

I need you to make me a probability impact matrix that looks exactly like the photo I will include in attach files. But changing the date under “Very Likely” p5 to “Daily” “likely” p4 to every couple of days “possible” to “weekly to monthly” and “unlikely” to 1-3 months and very unlikely to 3-6 months. I’ll also need to chage thr “cost section” and “reputation” section but I’m not sure about it yet so you can just leave it other than you can you please copy the photo exactly as in same color same words everything. I just really don’t know how to do it. I also have a risk log done but it’s not good enough there’s only 4 columns where as I’ll need a lot more I’ll include a picture of a risk log template where I want you to put the risks I already have into it and elaborate on the other part I haven’t done. I know this is very confusing so you can ask me questions throughout. I need this to be done within 1 hour and a half. I think it should only take 30 minutes max . Please help thank you. I willl also include a complete risk log to what it should look like 

The Portfolio Project for this course is a comprehensive written case analysis. To complete the comprehensive written analysis, apply the strategic management process that is studied in every module within this course. To support the understanding of a comprehensive written analysis, review “Part 6: Strategic-Management Case Analysis” in the textbook.
You are the Vice President of the Buffalo Wild Wings Corporation. You have been asked to analyze the organization and make strategic recommendations to your executive team. Your comprehensive written analysis of an approved target organization from the textbook case studies (identified in Week 2) should include the following elements:
I have attatched as well as the oultline for this
Current vision, mission, objectives, and strategies.
Recommendations for improvement of vision and mission, or explanation of why these statements are valuable with no changes needed.
Competitive Profile Matrix (CPM).
External Factor Evaluation Matrix (EFE).
Internal Factor Evaluation Matrix (IFE).
A total of three Stage 2: Matching Stage tool outputs. At least two of the three tools used must be from Chapter 6 of the textbook. There is an option to use one Matching Stage tool not found in the textbook that is a tested, credible instrument.
Recommendations for specific strategies and long-term objectives to support selected strategies. Include how global diversity and a culture of innovation aligns with the long-term objectives that support the selected strategies. 
Strategy implementation risks: cultural, operational, systems, financial.
Projected financial statement with assumptions.
Recommendation for annual goals, policies and data/information needed according to your projections to support the successful implementation of your selected strategies or strategy. Include the organization’s need to support sustainability, ethics, and innovation to support your recommendations.  
Recommendation for strategy review, evaluation, and improvement process.
Your well-written paper should meet the following requirements:
Eight  pages in length. All tables and projections should be placed in appendices and will not count toward the overall page length.
Write as though you are a Vice President being asked to analyze the target organization’s internal and external environment to recommend strategies for the future.
Divide into the following sections:
Introduction
Current vision, mission, objectives, and strategies
Recommendations for improvement of vision and mission
Strategy Formulation-Input Stage, Matching Stage, Decision Stage
Competitive Profile Matrix (CPM)
External Factor Evaluation Matrix (EFE)
Internal Factor Evaluation Matrix (IFE)
Input Stage
Matching Stage (choose 3)
Decision Stage
Strategy Implementation
Projections
Risks
Strategy Evaluation
Recommendations for specific strategies and long-term objectives
Strategy implementation risks: cultural, operational, systems, financial
Recommendation for strategy review, evaluation, and improvement process
Financial Projections and Goal Setting
Projected financial statement with assumptions
Recommendation for annual goals and policy according to projections
Conclusion

Final Assessment Outline
Competency Name: Operations Management​
Competency Statement: Develop an understanding of the role of operations managementin business.
​
Final Assessment Title: Operations Management Case Study Analysis​
Program Learning Outcomes: PLOs Assessed in this course include:
• PLO 1 – Communication: Demonstrate effective oral and written communication skills in organizational and professional settings.
Competency Learning Outcomes (CLOs)
1. Develop an understanding of production processes, quality control, costs,and other techniques for maximizing the effective manufacture and distribution of goods.
2. Develop an understanding of the tools used to implement continuous processimprovement (e.g., benchmarking systems, process mapping, process costing, maturity models, capability maturity model, contract management maturity model, process improvement metrics, process improvement methods, andsupplier workshops) in accordance with organizational objectives.
3. Develop an understanding of optimization and resource management tools (e.g., inventory control, scheduling, TQP, and MRP).
Purpose of the Assessment
The purpose of this assignment is to critically examine Starbucks Coffee’s operations management practices, aligning them with key competency learning objectives. Through an in-depth analysis of the company’s production processes, quality control measures, continuous process improvement strategies, and resource management techniques, you will present how Starbucks maximizes the efficient manufacture and distribution of its coffee products while adhering to organizational goals. By utilizing a minimum of 10 scholarly sources, including current financial statements, quarterly and/or annual reports, students will substantiate their claims and recommendations. 
Submission Artifacts:
• The item required for submission is a 10-page (minimum) paper, excluding title page, and references written in APA format.
Step 1: Preparation
Final Paper Assignment: Optimizing Operations Management at Starbucks Coffee
Objective: The purpose of this assignment is to analyze and evaluate the operations management practices of Starbucks Coffee, a renowned global coffeehouse chain. By exploring the company’s production processes, quality control measures, continuous process improvement strategies, and resource management techniques, you will report on how Starbucks effectively manufactures and distributes goods while aligning with organizational objectives.
Helpful Videos:
• https://www.youtube.com/watch?v=mUJWcrjC9uI
• https://www.youtube.com/watch?v=1-OJX1rwnl8
• https://www.youtube.com/watch?v=XUBeH7VQaFY
• https://www.youtube.com/watch?v=XUBeH7VQaFY
Potential outline:
Introduction: Provide a brief overview of the company’s history, industry position, and its significance in the coffee retail sector, (See YouTube video below for more info).
Production Processes and Quality Control: Describe Starbucks’ production processes for coffee products. Analyze the supply chain journey from sourcing coffee beans to serving the final beverage, emphasizing the various stages and techniques involved. Discuss how Starbucks ensures quality control throughout these processes, including its rigorous sourcing standards, roasting techniques, and brewing methods. Incorporate information from current financial statements and reports to highlight the company’s commitment to quality.
Continuous Process Improvement Tools:  Examine the continuous process improvement tools utilized by Starbucks. Choose at least three tools from the provided list (e.g., process mapping, benchmarking systems, maturity models) and explain how each tool contributes to Starbucks’ organizational objectives. Reference specific examples from Starbucks’ operations or industry case studies to illustrate the effectiveness of these tools. Financial statements and annual or quarterly reports may aid in discovering any improvements in efficiency or effectiveness due to process improvement initiatives.
Optimization and Resource Management:  Be certain to discuss how Starbucks optimizes its resources, particularly in the areas of inventory control, scheduling, and Total Quality Management (TQM). Assess how Starbucks manages inventory to minimize waste and maintain product availability. Explain how scheduling strategies are used to handle peak customer traffic while ensuring efficient staffing. Again, use financial data and reports to support your analysis of resource optimization techniques.
Recommendations and Conclusion: Based on your analysis, provide strategic recommendations for Starbucks to enhance its production processes, quality control measures, and resource management strategies into the future. Justify these recommendations by explaining how they align with the learning objectives and could contribute to Starbucks’ continued success. Summarize key takeaways from your analysis and conclude by highlighting the importance of operations management in Starbucks’ competitive advantage.
References: Include a properly formatted list of at least 10 scholarly sources, including current financial statements, quarterly and/or annual reports, and relevant supplemental materials that support your claims and analysis.
Format:
• The paper should be written in APA format.
• The paper’s length should be less than 10 pages (excluding title page and references).
• Apply at least ten scholarly sources to support the claims you make in yourpresentation. Use competency materials as a resource. Include the following in your presentation:
o An accurate analysis of the strengths and weaknesses of current plans and practices as they relate to the operations management theories of distribution of goods, management of resources, continuous process improvement, and current practices.
o A plan of recommendations to change Starbucks Operations in the future. 
o Consider the following: continuous improvement, andresource management that clearly address the weaknesses youanalyzed in the case study.
o An implementation schedule you are recommending putting yourproposed changes into action over the next few years. Ensure that suggestions relate to distribution of goods, management of resources, and continuous process improvement.
o Accountability plan (a breakdown of managers’ and employees’responsibilities) to put your proposed changes into action. Include what additional tools Starbucks can use to measure productivity. Ensure that suggestions relate to distribution of goods, managementof resources, and continuous process improvement.
The presentation must:
• Apply at least ten scholarly sources to support your analysis, cited in APA format.
• Be comprehensive, interesting, and flow logically, fully addressing key points.
• Use correct grammar and spelling without errors.
Step 3: Complete Checklist for Submission
Before you submit, check to see if you believeyou have met the criteria noted below. Didyou….
✓ Appropriately explain concepts in your own words?
✓ Communicate a clear understanding of operations management practices (including distribution of goods, management of resources, continuous process improvement, and current practices)?
✓ Ensure the content of your presentation is thoughtful and accurate with no factual errors?
✓ Engage the audience with excellent analysis (including strengths) and personal discussion/examples regarding the distribution of goods, management of resources, and continuous process?
✓ Demonstrate an understanding and apply weaknesses to synthesize recommendations in a thoughtful and meaningful way?
✓ Ensure your schedule and accountability plans are logically addressed?
✓ Support your presentation with at least five outside sources and cite all your sources in APA?
✓ Ensure your writing is logical and organized? Are your sentences well-phrased and varied in length and structure? Is your word choice consistently precise and accurate?
✓ Make certain your writing is free of grammatical, spelling, and mechanical errors while following the specified length?
✓ Check that your citations and reference pages are correct?
✓ Ensure your presentation is comprehensive, interesting, flows logically, fully addresses key points, and consistently connects with visuals?
✓ Use visuals that are creative, visually interesting, and easy to read, as well as emphasize critical points of the presentation?
Final Assessment Rubric
Criterion
Exemplary- 4
Proficient- 3
Developing- 2
Emerging- 1
Professional and Personal Experiences
The content of the presentation is thoughtful and accurate. A good blending of outside sources and personal experiences. There are no factual errors.
Applies terminology and concepts appropriately. Engages excellent analysis and personal discussion/examples regarding the distribution of goods, management of resources, and continuous process.
Most of the presentation content is accurate, but there is one piece of information that seems confusing. Applies most terminology and concepts appropriately. Creates a somewhat clear analysis and personal discussion/examples of the distribution of goods, management of resources, and continuous process.
The content of the presentation is generally accurate, but one piece of information is clearly inaccurate. Applies some terminology and concepts appropriately. The analysis and personal discussion/examples of the distribution of goods, management of resources, and continuous process are somewhat unclear.
The presentation content is confusing or contains more than one factual error. Does not apply Operations Management practices appropriately. The analysis and personal discussion/examples of the distribution of goods, management of resources, and continuous process improvement are unclear.
Understanding Critical Concepts within Analysis
(Distribution of goods, management of resources, continuous process improvement, and current practices)
Communicates a comprehensive and clear understanding of operations management practices (including distribution of goods, management of resources, continuous process improvement, and current practices.) Explains in own words concepts appropriately in the assignment.
Communicates a solid understanding of operations management practices (including distribution of goods, management of resources, continuous process improvement, and current practices) by explaining in own words and usually using the theory or concepts appropriately in the assignment.
Communicates some understanding of operations management practices or concepts (including distribution of goods, management of resources, continuous process improvement, and current practices) but relies on more paraphrasing and quoting than own words and sometimes uses the theory or concepts appropriately in the assignment.
Does not communicate understanding of operations management practices (including distribution of goods, management of resources, continuous process improvement, and current practices). Relies on paraphrasing and quoting and does not uses theory or concepts appropriately in the assignment.
Application of theory through strengths & weaknesses and recommendations. 
Rarely or never applies operations management practices, examples, experience, and/or “real world” situations in a thoughtful or meaningful way. Does not take theory beyond traditional applications. 
Sometimes applies operations management theory to practice, examples, experience, and/or “real world” situations, but it is not always thoughtful and/or meaningful. Sometimes takes theory beyond traditional applications.  
Often applies operations management theory to practice, examples, experience, and/or “real world” situations in a thoughtful and meaningful manner per the assignment. Usually takes theory beyond traditional applications.
Consistently applies operations management theory to practice, examples, experience, and personal experience with the technology in a thoughtful and meaningful manner per the assignment. Takes theory beyond traditional applications.
Supporting
Evidence
Appropriately applies less than three outside sources to support findings. 
Appropriately applies three or four outside sources to support findings.
Appropriately applies five outside sources to support findings.
Appropriately applies five or more outside sources to support findings

Describe your career goals in detail. How do you plan to achieve them? Explain how your studies and research at WBS will help you achieve your career goals? (500 words)

THERE ARE 2 PARTS OF THE DISCUSSION, PLS DIVIDE ANSWER INTO 2 DIFFERENT FILES 
1. Explain the different cost factors related to offshoring and present your researched perspective on which is most impactful to the firm.
2.For this week’s discussion you are each going to create an initial discussion board prompt and reply to one another’s questions. Choose from the following topics to create your discussion board prompt for this week. 
Topic 1 – Qualitative Forecasting
Topic 2 – Quantitative Forecasting
Topic 3 – Aggregate Planning
In your initial prompt, you should include introductory information, cite your sources, and ask your questions. You are required to respond to at least one other student’s initial prompt and also reply to at least one peer who responded to your prompt.

You
have been appointment as a service management consultant. You’re required to
write a report on an organisation of your choice (as a case study) but within
your degree programme for example tourism, events, aviation or music. The
report should identify and assess given aspects of service excellence like the
service quality gaps, incl. service recovery and complaints management
strategies, strategies aimed to improving productivity and provide
service excellence delivery recommendations for improvements.
Word
Count – 2000 words

Part 1: Company identification
For this assignment, you will start by selecting a company you are familiar with to serve as a hypothetical manager. This can be a company you work for currently, one you wish to work for in the future, or one that is well-known. Then, explain why you selected the company and a brief description of that company. Include what you see as the short and long-term goals and what your role would be.
Part 2: Leadership Strategies
Continuing with the organization you selected above, describe the following:
How would you describe your leadership style and how your style will help you communicate?
What is the importance of teams and how working together is beneficial?
How will you use planning and organizing in your position?
How will you use these strategies during times of change?
What tools you will use, and how they will help you meet your goals?
Your assignment should include three elements:
Response: Be specific in your response, aligning the function to the value of the tool and the argument should be persuasive.
Outside Resource: Provide at least one source from an academic article, library search, press, or news. The source should be something that supports your argument and cite your source(s) in APA Style.
Story: Provide a story (example) that illustrates and supports your points.
Your Unit III Assignment should be at least three pages in length. You are required to use at least one outside source, including one source from the CSU Online Library. Adhere to APA Style when creating citations and references for this assignment.

Read Case 15.1 “Introducing Scrum at P2P- Part A and Part B” in your textbook.
After reading Part A of the case, answer the following questions based on the case details.
How well is Scrum working?
What are the issues confronting the Big Foot project?
Assume you are Kendra. What would you want to say at the retrospective? How would you say it?
What improvements or changes need to be made?
After reading Part B of the case, answer the following questions based on the case details.
How would you assess P2P’s effort at introducing Scrum?
What challenges does an organization face when adopting an agile approach like Scrum?
What could P2P have done to enhance success?
Identify the core agile project management principles P2P used in managing this project. How would the project have been handled differently if traditional project management principles had been utilized instead?
Reread Section 1.4 in Chapter 1 of your textbook, and answer the following questions about this case.
What would be the technical side and the sociocultural side of this project?
How can a Scrum master be in charge of both the technical side and sociocultural side of this project?
Your response should be a minimum of one page in length. If outside sources are used, please adhere to APA Style when creating citations and references for this assignment. APA formatting, however, is not necessary.

I have a couple of concerns at this point that we need to address as soon as possible:
1) The Project Framework is very general. You need to identify a specific theory or conceptual framework that you’ll use for this project. The Project Framework will then help you refine your research questions. 
2) I did a quick sample of your References. I can’t find some of them, or I can’t find the articles. You need to supply the url for these journals if they are online, or find the physical journal. 
The way forward:
1) Confirm each Reference is real. 
2) For each wrong reference, correct it and then go to the in-text citation and fix. 
3) For each wrong reference, correct the paraphrase or summary using the reference.