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At this point in your academic career, you know that health care is a heavily regulated industry. While applicable regulations may vary from one organization type to the next, the typical health care organization must navigate through a wide array of laws, quality standards, regulations, and ethical considerations as part of day-to-day operations. What this means is that the staff working in these organizations must also fully understand their organization’s regulatory environment and their role in regulatory compliance.
Successful compliance depends on how well the staff is trained. Managers need to be able to teach their staff compliance best practices. The compliance content in the training is one aspect of the health care manager’s job. The other critical aspect of the job is to be able to convey the compliance content effectively and efficiently. In today’s environment, it is not enough to simply place a check mark next to the staff trained item on the manager’s to-do list. Staff members need to be able to retain the compliance best practices they have learned and apply them on the job. In successful health care organizations, compliance training does not just need to be done; it needs to be done effectively and efficiently. This is no easy task, given the complexity of health care regulations.
In this assignment, you will continue your work on a team-based initiative for Vila Health’s chief compliance officer. For the purpose of this assignment, you will assume the role of quality assurance officer in your health care organization. You have been tasked with the responsibility of developing a presentation that prepares the organization’s department heads to deliver the compliance training to their staff members.
Preparation
Conduct independent research on these topics:
Regulations, accreditation requirements, and ethical standards that govern the health care industry. Current best practices in compliance training and health care industry-accepted training programs.
Consult the resources in the weekly readings as a starting point for your research. You may also want to consult the Health Care Administration Undergraduate Library Research Guide for additional guidance on how to conduct scholarly, professional research.
Instructions
Assume the role of a quality assurance officer at one of Vila Health’s community-based hospitals. You recently received approval from your organization’s senior leaders to provide compliance training to all staff members based on the new approach to compliance your organization has adopted.
Because of the number of staff requiring training, you will not be able to deliver the compliance training yourself. Instead, your organization’s department heads will conduct the training for their departments. Your job is to develop a presentation to help the department heads train their staff on the organization’s new approach to compliance.
You have scheduled a meeting with the department heads to introduce the compliance training. For most presentations like this, you will get only 3–5 minutes to make your points, so you must keep it concise. As you are doing your planning for your presentation to department heads, you have decided that your presentation needs to consist of two parts:
Part One: Background on Regulation, Accreditation, and Ethics in Health Care.
This addresses the compliance content department heads need to cover in their staff training sessions. Part Two: Compliance Training Effectiveness.
This addresses how to design and deliver compliance training that staff members retain and apply on the job. You have determined you will need 7–10 slides to cover the content you plan to deliver to the department heads. You have also created an outline of what specifically you need to include in your presentation. Here is the outline you created:
Part One: Background on Regulation, Accreditation, and Ethics in Health Care
In four to six slides:
Analyze regulatory, ethical, and accreditation compliance in health care (one slide).
Distinguish accreditation from regulations and ethical considerations in health care. Highlight the risks and consequences of noncompliance and ethical breaches (1–2 slides). Analyze important health care regulations, such as privacy laws, quality standards, and patient rights (three slides).
Present key ethical considerations all staff must understand (one slide).
Explain how the concept of continuous readiness applies to compliance (one slide).
Part Two: Compliance Training Effectiveness
In three to four slides:
Explain best practices for training health care staff on compliance (1–2 slides).
Conclude with a final meaningful compliance message, such as a motivational statement or a quote about compliance (one slide).
Include your reference slide with APA-formatted references (one slide). See Evidence and APA.
Now that you have your outline in hand, develop your presentation to department heads on the organization’s new compliance training program that they will be delivering to their staff members.
Additional Requirements
Your assignment should meet the following requirements:
Written communication: Your slides need to include bullet points highlighting the key concepts. Avoid using block paragraphs or pictures only. Make sure your content is clear, persuasive, well organized, and free of errors in grammar, punctuation, and spelling.
Title slide: Develop a descriptive title for your presentation of 5–15 words. It should stir interest yet maintain professional decorum. Length: 7–10 slides. Slides should be professional and appropriately balance text and visuals. Avoid making your slides too text heavy. Instead make use of speaker notes to include additional content. References and reference slide: Include a minimum of three citations of peer-reviewed sources in current APA format on a final reference slide.
Review the Compliance Training Scoring Guide so that you understand how your faculty member is going to evaluate your work. Submit your assignment as a PowerPoint presentation. Review the resource, Guidelines for Effective PowerPoint Presentations [PPTX] for PowerPoint tips.