“Analyzing HKTVmall’s Last-Mile Delivery Practices: A Local Perspective from Hong Kong”

The paper is about analyzing HKTVmall’s last-mile delivery practices from a local perspective in Hong Kong. The paper should be written on A4-sized paper, with a 1-inch margin on all edges of each page, single line spacing, in Times New Roman font size of 12, and 9000 words (excluding references, tables and appendices). 
The following should be included: 
Abstract 
Introduction 
Problem 
Description 
Literature Review 
Methodology 
Findings/Results/Outcomes 
Discussion 
Recommendation 
Conclusions 
References 
Appendices 
You can follow the attached file for reference on the outline and research method to be used to write this paper. Thank you.